Terms and conditions

Jiddler AB, marketed as Jiddler, provides its VoIP Services as is. By registering for, activating, making use of, or by paying for Jiddlers services you agree to the terms in this agreement.

Rates and charges

Rates are presented on Jiddlers website and can change at any time. You will be charged for calls based on the rates presented on website. Jiddler will charge for the duration of the call and round up to the next nearest full minute. All rates presented does not include VAT. Inside the EU VAT region Jiddler will add between 15-27% VAT, depending on what country you reside in, to all payments. The VAT amount will not be added to your account balance.

Service availability

Jiddler is a pre-paid service and may terminate calls immediately if your balance become too low. Jiddler strive for our services always to be available but might be unavailable due to maintenance work, hardware failure, etc. In situations like those you agree that Jiddler is free from liability.

Jiddler strive to make calls to all destinations available but will not be held liable if your destination is not available. Jiddler can’t be used make emergency calls.


You agree to indemnify Jiddler, and hold them harmless from any claims or damages relating to this agreement. You agree not to hold Jiddler liable for any loss of business, contracts, savings or profits, or any other damages or losses (direct or consequential) to the extent that Jiddlers liability can be limited by law.

Refund policy

You can demand a refund within 10 days from the payment date.
To claim a refund, send an e-mail to refund@jiddler.com or through our contact form.


Unless explicitly specified, added assets will expire 3 months after the payment was committed.

Free test calls

Jiddler hold the right to restrict or change destinations available for test calls.

Measuring usage and records

Jiddler will save records of your use of the site and service. These records will be used for calculating charges incurred. You agree to that you are fully responsible for any charges or fees that has incurred through the use of your account, whether it’s you or someone else.

In the event that a third party claim arise from your use of our service you agree to pay for all the costs related to that event, unless Jiddler is by law found and held responsible for the event.

Fraudulent behavior or misuse

You are expressly prohibited from using Jiddler for any abusive or fraudulent purpose, including using the Service in a way that interferes with our ability to provide the service to you or other customers or avoids your obligation to pay for communications services.
Misuse or suspected misuse can result in Jiddler terminating you’re your access to Jiddlers services.


Jiddler utilizes, in whole or in part, the public Internet and third party networks to transmit voice and other communications. Jiddler is not liable for any lack of privacy which may be experienced with regard to the service. You agree to that all records of your use of the site and services can be forwarded to appropriate authorities if needed.

More about our privacy policy can be accessed through Jiddlers website.

Agreement period

This agreement is posted on Jiddlers website and can change at any point in time, without any prior notice, and thereby replace any earlier agreement.