Jiddler

FAQ

Our most common questions & answers

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Login

How to recover my PIN?
  • Go to the login page
  • Click the forgot PIN link
  • Fill out your number
  • Submit the form
  • Now our system will call you and ask if you want to generate a new pin, if so press 1.
  • The system reads your new PIN to you

Sign up

When can i sign up in my country?
As soon as our Android and iOS apps are available we will start accepting users from countries where we dont have any local numbers.
How to sign up
  • Go to our sign up page
  • Enter your details
  • Click next
  • Enter your first contacts details
  • Click "Call me with my action code now"
  • Jiddler will now call you and give you a 3 digit code. Use this code to activate your account
  • Click "Its me - let me in"
  • You´re done!

Payments & credit

Can I add credit through paypal?
Yes!
What payment methods is accepted?
We´re currently accepting Visa, Mastercard and Paypal.
Why is my credit card not working?
Due to fraud we´re only accepting credit cards with 3D-secure enabled. If your credit card does not support this, please pay with paypal.
Why do you save my credit cards?
We save all credit cards to make it easier for you to add credit. If this is not something you like, you can remove the credit card after you made a payment.
How to delete a credit card?
  • Login to your account
  • Click the small gear in balance box
  • Choose what card to delete and press delete it
Can i transfer credit to another Jiddler account?
This is at the moment not possible, but it´s something we´re working on.

Account

How to cancel my account?
Go to our contact us page and send a request.
Please note! Already added credit will not be refunded.

How can we reach you?

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